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3.7 | 578 Reviews

Ventless Washer/Dryer Combo LG WashCombo™ All-in-One 5.0 cu. ft. Mega Capacity with Inverter HeatPump™ Technology and Direct Drive Motor

LG WM6998HBA

Available in 2 Color(s)

Features

  • Wash & Dry as fast as 2 hours
  • Go-Anywhere Sleek Ventless Design
  • Greatest Energy Savings up to 60% with Inverter HeatPump™ Technology
  • LCD Digital Dial Control gives you helpful information with each turn of the dial

Quick Specs

  • Type: Combination Washer Dryer
  • Width: 27"
  • Height: 39"
  • Depth: 33.12"
  • Energy Star Rated: Yes
  • Laundry Capacity: 5.0 cu. ft.
  • Steam Cycle: Yes
  • WiFi Connected: Yes

See More

 
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Wash & Dry As Fast As 2 Hours In This LG WashCombo™ All-in-One

Load, set and go. In as fast as 2 hours, your clothes will be clean, fresh and dry. With the all-in-one design you can get laundry done while you get on with your day, without having to stop what you're doing to move clothes between 2 machines. Cycle time may vary depending on load type/weight. Based on independent testing in Wash+Dry cycle with Dryer on Energy Saver mode, 10 lb. DOE standard load (October 2023). Full capacity load approximately 20 lb.

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Greatest Energy Savings

When it comes to powerful, reliable and efficient performance, there's just no comparison. With LG's Inverter HeatPump™ technology, you'll enjoy quiet operation and the greatest energy efficiency of any washer/dryer combo available-using up to 60% less energy with every load.

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Built-in Intelligence Takes Out The Guesswork

Forget about endless sorting or toggling through cycles-built-in sensors use AI technology to detect fabric texture, soil level, and load size, then automatically select the right wash/dry motions, temperatures and more for advanced fabric care.

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Advanced Washing With LG's Best Cleaning System

From mega capacity to top-of-the-line innovations, the all-in-one combo unit delivers the advanced cleaning performance you need. TurboWash™360° powers through larger loads in less time, thanks to five jets with variable sprays that deliver a complete clean in under 30 minutes.

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Go-Anywhere Sleek Ventless Design

Space-saving 2-in-1 configuration, ventless design and standard 120v plug means it can be installed virtually anywhere. No detail was overlooked in this all-in-one's sleek, modern style. Unlike the big and boxy look of other washer/dryer combo models, the LG WashCombo™ All-in-One flat front design, black steel finish and tinted, tempered glass door brings a premium point of view to your laundry space.

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Go Big To Save Time And Get More Done

Say never again to never-ending piles of laundry-this mega capacity washer/dryer combo is the largest front load all-in-one unit in its class to fit more clothes in every load and help you power through laundry day in less time. How big is 5.0 cu. ft.? Big enough to fit a king-size comforter and more in a single load, for big time savings every week.

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Get Laundry Day Dialed In

Customize your wash-or let AI Wash do it for you. Laundry day is just that easy with LG's built-in intelligence and intuitive LCD dial. Streamlined controls give you more of what you need with each turn of the dial, from descriptions of each setting and helpful prompts to status updates and remaining cycle time. Easily access more than 20 cycles and quickly modify any cycle using the touch panel for total laundry control.

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For Small Loads That Are A Big Deal

Looking to run more than one load at a time? LG offers the only all-in-one combo that's compatible with the LG SideKick™, which means you can add the mini pedestal washer and tackle two loads of laundry-both large and small-all at the same time. When the main load is dry, use the combo's "dry only" cycle to quickly dry the second load. Discreet compact washer sits underneath the main machine and elevates the washer/dryer combo for easier loading and unloading.

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Easy Lint Removal

Conveniently located right on top of the WashCombo™ All-in-One, the ezLintFilter design allows you to easily remove lint after every load without having to use your hands. Simply push out the filter from its compartment and the lint can automatically be disposed into a wastebasket without manual removal.

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Clean Up To 31 Loads With 1 Easy Fill

With ezDispense® Automatic Dispenser, just fill the reservoirs once and you're set for up to 18 to 31 wash cycles with versatility of using detergent and softener or detergent only. Not only is it quick and easy, but it helps make laundry foolproof, adding just the right amount for each load size-at just the right time. You can even get an alert on your smartphone when it's time to refill, so you never miss a beat!

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ThinQ® Helps Make Life Happen

The ThinQ® app offers control and convenience to help you simplify life and enjoy the comforts of home. Control the washer/dryer combo remotely or use voice commands with Google or Alexa voice assistants. Plus, download additional cycles and access Smart Diagnosis, customer support, and more. ThinQ Care™ sends usage, maintenance, and diagnostic alerts to help your appliance run smoothly. ThinQ UP™ appliance receive software updates for new features and enhancements. Learn More

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Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

Wash & Dry As Fast As 2 Hours In This LG WashCombo™ All-in-One Load, set and go. In as fast as 2 hours, your clothes will be clean, fresh and dry. With the all-in-one design you can get laundry done while you get on with your day, without having to stop what you're doing to move clothes between 2 machines. Cycle time may vary depending on load type/weight. Based on independent testing in Wash+Dry cycle with Dryer on Energy Saver mode, 10 lb. DOE standard load (October 2023). Full capacity load approximately 20 lb.

Greatest Energy Savings When it comes to powerful, reliable and efficient performance, there's just no comparison. With LG's Inverter HeatPump™ technology, you'll enjoy quiet operation and the greatest energy efficiency of any washer/dryer combo available-using up to 60% less energy with every load.

Built-in Intelligence Takes Out The Guesswork Forget about endless sorting or toggling through cycles-built-in sensors use AI technology to detect fabric texture, soil level, and load size, then automatically select the right wash/dry motions, temperatures and more for advanced fabric care.

Advanced Washing With LG's Best Cleaning System From mega capacity to top-of-the-line innovations, the all-in-one combo unit delivers the advanced cleaning performance you need. TurboWash™360° powers through larger loads in less time, thanks to five jets with variable sprays that deliver a complete clean in under 30 minutes.

Go-Anywhere Sleek Ventless Design Space-saving 2-in-1 configuration, ventless design and standard 120v plug means it can be installed virtually anywhere. No detail was overlooked in this all-in-one's sleek, modern style. Unlike the big and boxy look of other washer/dryer combo models, the LG WashCombo™ All-in-One flat front design, black steel finish and tinted, tempered glass door brings a premium point of view to your laundry space.

Go Big To Save Time And Get More Done Say never again to never-ending piles of laundry-this mega capacity washer/dryer combo is the largest front load all-in-one unit in its class to fit more clothes in every load and help you power through laundry day in less time. How big is 5.0 cu. ft." Big enough to fit a king-size comforter and more in a single load, for big time savings every week.

Get Laundry Day Dialed In Customize your wash-or let AI Wash do it for you. Laundry day is just that easy with LG's built-in intelligence and intuitive LCD dial. Streamlined controls give you more of what you need with each turn of the dial, from descriptions of each setting and helpful prompts to status updates and remaining cycle time. Easily access more than 20 cycles and quickly modify any cycle using the touch panel for total laundry control.

For Small Loads That Are A Big Deal Looking to run more than one load at a time" LG offers the only all-in-one combo that's compatible with the LG SideKick™, which means you can add the mini pedestal washer and tackle two loads of laundry-both large and small-all at the same time. When the main load is dry, use the combo's "dry only" cycle to quickly dry the second load. Discreet compact washer sits underneath the main machine and elevates the washer/dryer combo for easier loading and unloading.

Easy Lint Removal Conveniently located right on top of the WashCombo™ All-in-One, the ezLintFilter design allows you to easily remove lint after every load without having to use your hands. Simply push out the filter from its compartment and the lint can automatically be disposed into a wastebasket without manual removal.

Clean Up To 31 Loads With 1 Easy Fill With ezDispense® Automatic Dispenser, just fill the reservoirs once and you're set for up to 18 to 31 wash cycles with versatility of using detergent and softener or detergent only. Not only is it quick and easy, but it helps make laundry foolproof, adding just the right amount for each load size-at just the right time. You can even get an alert on your smartphone when it's time to refill, so you never miss a beat!

ThinQ® Helps Make Life Happen The ThinQ® app offers control and convenience to help you simplify life and enjoy the comforts of home. Control the washer/dryer combo remotely or use voice commands with Google or Alexa voice assistants. Plus, download additional cycles and access Smart Diagnosis, customer support, and more. ThinQ Care™ sends usage, maintenance, and diagnostic alerts to help your appliance run smoothly. ThinQ UP™ appliance receive software updates for new features and enhancements. Learn More

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

Features

  • Wash & Dry as fast as 2 hours
  • Go-Anywhere Sleek Ventless Design
  • Greatest Energy Savings up to 60% with Inverter HeatPump™ Technology
  • LCD Digital Dial Control gives you helpful information with each turn of the dial
  • The ezLintFilter design allows you to remove lint after every load without having to use your hands
  • 5.0 cu.ft. Mega Capacity lets you fit more in every load
Dryer Programs
Dry Modes Damp, 120min, Energy Saver, 30min, 60min, 90min, Normal
Manual Dry Times 30min, 60min, 120min, 150min
Laundry Appliance Capacity
Washer Capacity 5 cu.ft.
Dryer Capacity 5 cu.ft.
Summary
Dial-A-Cycle™ No
Series LG
Steam Yes
Touch Buttons Yes
Type Front Load Washer & Dryer Combo
Type of Display LCD
Energy
CEE Tier Tier 2
ENERGY STAR® Most Efficient Yes
ENERGY STAR® Certified Yes
IMEF 2.92
IWF 2.9
Washer Programs
No. of Washer Programs 30
Washer Programs AI Wash + Dry, Delicates Dry, Dry Only, Rinse+Spin, Perm. Press, Perm. Press Dry, Wash + Dry, Active Wear, AI Wash, Allergiene™, Bedding, Bright Whites, Color Care, Delicates, Dresses, Hand/Wool, Heavy Duty, Jeans, Kids Wear, Large Load, Normal, Perm. Press, Quick Wash, Sanitary, Small Load, Spin Only, Sweat Stains, Swimwear, Towels, Tub Clean, X Large Load
No. of Washer Options 18
Washer Options Cycle List Edit, Cycle Optimization, Detergent Level, Drum Light, Signal, Control Lock, Softener Level, Softener Tank Use, TurboWash®, Add Item, Cold Wash, Delay wash, Extra Rinse, Fresh Care, Pre-wash, Remote Start, Steam, Wi-Fi
No. of Wash/Rinse Temps 5
Wash/Rinse Temps Cold, Extra Hot, Hot, Tap Cold, Warm
No. of Spin Speeds 5
Spin Speeds Extra High, High, Low, Medium, No Spin
Water Levels Load Sensing
No. of Soil Levels 5
Fabric Care Features
Turbowash® Yes
Turbowash® Type Turbowash® 360°
AI DD® Yes
AI DD® Type AI DD® 2.0
Soil Level Sensor Yes
Allergiene™ Cycle Yes
ColdWash™ Option No
Sanitary Cycle Yes
Steam Technology Yes
Laundry Appliance Convenience Features
Lint Filter Yes
Auto Cleaning Condenser Yes
4 Tray Dispenser ezDispense cartridge (Detergent, Softener), Main Wash, Bleach (cup)
Auto Suds Removal Yes
Control Lock Yes
Drum Light Yes
End of Cycle Signal Yes
Leveling Legs Yes
LoadSense Yes
True Balance® Anti-Vibration System Yes
Internal Water Heater Yes
Vent Type Ventless
Laundry Appliance ThinQ® Smart Features
ThinQ® Smart Technology Yes
Energy Monitoring Yes
Remote Start and Cycle Monitor Yes
SmartDiagnosis™ (v3.0) Yes
ThinQ Care™ Yes
Tub Clean Coach Yes
Wifi Yes
ThinQ UP™ Yes
Motor
Axis Horizontal
Max RPM 1300
Motor Type Inverter Direct Drive Motor
Materials and Finishes
All Available Colors Black Steel , Graphite Steel (V)
Cabinet Painted Steel (One unit)
Control Panel Painted Steel (One unit)
Door / Rim Glass/Chrome
Door Cover Tempered Glass Door
NeveRust™ Stainless Steel Drum Yes
Top Plate Painted Steel
Certification
AAFA Yes
Power Source
Washer Electrical Requirements 120V, 12 Amps
Ratings UL Listed
Washer Power Source Type Electric
Options/Accessories
LG Sidekick™ Pedestal Washer WD300CB, WD300CV
Pedestal WDP6B, WDP6V
Dimensions
Carton (WxHxD) 29 1/8" x 41 7/8" x 33 3/8"
Depth with Door Open 57 3/4''
LG Sidekick™ Pedestal Washer (WxHxD) 27" x 14 1/8" x 30 3/4" (50 1/2 with drawer open)
Pedestal (WxHxD) 27" x 13 5/8" x 28" (43 7/8" D with door open)
Product (WxHxD) 27'' x 39" x 33 1/8''
Weight (Carton) 260.1 lbs
Weight (Product) 246.9 lbs
Width 27"
Warranty & UPC
Direct Drive Motor 10 Years
Drum 3 Years
Parts and Labor 1 Year
UPC 195174070161

Quick Specs


  • Appearance

  • Type: Combination Washer Dryer

  • Dimensions

  • Width: 27"
  • Height: 39"
  • Depth: 33.12"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 5.0 cu. ft.
  • Steam Cycle: Yes
  • WiFi Connected: Yes

LG Power Clean Bundle Offer Rebate

Offer Expires: 10/31/2024 to 12/4/2024 Must be postmarked by: 2/4/2025

Receive 50% Off LG Vacuum via online rebate with purchase of an eligible LG Vacuum with an eligible LG WashTower or Washcombo. Rebate form must be postmarked by 2/4/2025.

LG Perfect Laundry Pedestal Offer Rebate

Offer Expires: 10/31/2024 to 12/4/2024 Must be postmarked by: 2/4/2025

Receive up to a $250 rebate with purchase of qualifying LG WashCombo with select LG Storage Pedestal. Rebate form must be postmarked by 2/4/2025.

LG ThinQ Care Warranty Promo

Offer Expires: 7/11/2024 to 12/31/2024 Must be postmarked by: 2/28/2025

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 2/28/2025.

LG Buy More Save More Rebate

Offer Expires: 10/31/2024 to 12/4/2024 Must be postmarked by: 2/4/2025

Receive up to a $2599 rebate with purchase of 2 or more qualifying LG Appliances. Rebate form must be postmarked by 2/4/2025.

LG Appliances Buy More Save More Delivery and Installation Allowance

Offer Expires: 10/28/2024 to 12/9/2024 Must be postmarked by: 1/9/2025

Enjoy exclusive rebate savings with purchase of qualifying LG Appliances. Rebate form must be postmarked by 1/9/2025.

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.7 out of 5

67% of reviewers recommend this product.

1 Stars

Defective Machine. Terrible Repair and Support

JeffH1716 11/7/2024

Not only did this $3000 product barely work for two weeks after it was finally installed. Once it stopped working the customer repair service from LG is so terrible that not having the machine working has cost me even more time and than the machine is worth
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Quality

 

Value

 
1 Stars

if it sounds too good to be true..

Oioioi 11/7/2024

This washer dryer combo is garbage. Never count on even a very small load which is all I do to be done in two hours. Three times three separate occasions I have returned home after seven hours and its still running and the last time I did so the house smelled like burning electrical wires and thank God I got to the machine and turned it off in time. And the kicker is the wash in the drum was still WET Hopefully they will give me my money back or finish up this process. I have been attempting to get it declared a lemon for five months. Everybody is very nice at LG and polite and they do NOTHING. When I called Lowes home improvement. And spoke to the store manager he said an LG product? Yeah they are the worst. He then told me that he had two LG TVs that didnt work and it took forever for them to replace his TVs. So stay far away from this machine. My fingers are crossed for this latest conversation with LG in the Philippines. Hes supposedly calling me tomorrow.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

I would strongly recommend this unit

Brad Anderson 11/6/2024

Great unit I was able to remodel our Laundry Room and gain additional space. Love the electronic features too
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

4 Stars

All in one is way easier - nice quiet unit

DC87 11/5/2024

Works really well. ***If you have not used a heap pump dryer/ventless before.....the clothes FEEL damp when they come out. Its the difference in relative humidity. Wait 5 seconds or shake it once and its now dry
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

It took 2 weeks or more to get a tech to look at

Debbie Brenly 11/4/2024

And after 2 months it would not drain I wanted to return
Originally posted on lg.com

No, I do not recommend this product

3 Stars

Questions about the drying function

Tim4581 11/3/2024

Doesnt do a great job of drying clothes. When I chatted in for help or a tech I got pushback. After cleaning the vent condenser and draining the machine still takes 2-3 cycles to get clothes mostly dry.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Value

 
1 Stars

Dont waste your money

Stefstroh 11/3/2024

Absolute nightmare. Do not recommend. Want to return it but wont get an answer. Garbage
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

4 Stars

Overall

Scott899 11/2/2024

I bought our 2 in 1 washer dryer combo a few weeks ago. I do like having the all in one combo but I feel dry times are much longer no matter what I do. I stay on top of maintaining the machine and making sure to not overload it but I have myself having to run a dry cycle twice. I have a household of 6 and it can take some time to get everyone cycled through when needed. But I do like the machine overall it does well and it quiet and easy to clean and maintain. I would recommend this to maybe a smaller family for sure.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Perfect washing/drying. Takes time. Requires care.

GWMD 11/1/2024

I received this unit yesterday and ran 3 washes: towels shirts and pants sheets. They all came out perfectly clean fully dried and fluffed. I was incredibly nervous getting this machine seeing so many one-star ratings with concerns. Are others overloading it? Not clearing the washer and dryer filters? Im not sure. I had none of their issues. The multi-dispenser for detergent and fabric softener makes this machine even more convenient. Just put in detergent for 15 loads and itll dispense automatically. Steam. Wash only. Dry only. Keep clothes fresh if delay to emptying. Turbo wash. Remote start. Software update- new feature addition via the app. Ultra easy. The app was easy to set up. Sending commands or running it remotely is easy. Note that I had an issue with the delivery date: the LG website promises one date but thats completely false the delivery logistics company had completely different dates weeks later.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
2 Stars

I should have bought a different version

noah24 10/31/2024

I loved this unit it was exactly what I needed for my apartment. However it is becoming a headache.. Wash is great the dry is not functioning properly. The first dry cycle being completed used to be perfect now the clothes are completely soaked still.. a second full dry cycle is needed for them to dry. I have an issue I believe with the heating element/ dehydration feature of the dryer. I have been trying to get a technician but LG keeps saying theres none in my area.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Quality

 

Value

 
4 Stars

Love it...pray it never again needs repairs

Elly mae 10/30/2024

I purchased the washer/dryer combo and for the first month it worked like a charm. Then it suddenly stopped through the drain cycle telling me the line was kinked. Three times a technician was scheduled to come out but never showed. Finally he showed without an appt. Now it is working fine. I love the appliance but was disgusted with the process for getting it repaired.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Very tiny load capacity do not help save time.

Cleaning business owner 10/30/2024

The limit to wash/dry in two hours is one queen fitted sheet and one queen flat sheet.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Disappointed and out a lot of money.

GregandDebbie 10/29/2024

Terrible. Takes all day to do 1 load of laundry. LED/LCD screen goes out nearly every cycle. Drain hose way too short and dumps dirty water all over the floor but the filter requires cleaning at least 2 to 3 times per month. Ive had this unit since April 2024. The dryer filter is flimsy and feels like it will fall apart any second. These units are super expensive and we paid way more than the sale price showing now. I am so very disappointed with something that I thought was going to be a dream and put so much of our hard earned money into. We shouldnt have to get something that is literally a few months old repaired. It should have been built better to begin with.
Originally posted on lg.com

No, I do not recommend this product

2 Stars

Great idea but needs a lot of improvement

CCDA 10/28/2024

Ive used this device for a couple of months. It is indeed convenient not to have to shuttle clothes between two devices. But this machine takes 3 or 4 hours to wash and dry a 2/3 load of clothes. It appears to me the heating element for the dryer is significantly under engineered.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Good features

ronb94 10/28/2024

I bought this about 3 weeks ago.So far very impressed Have run 3 loads of wash and no issues drys cloths fine.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Best washer Ive owned so far

Kimberely 10/27/2024

Needed a new washer and saw this new combo washer/dryer to be a very clever idea. It was priced on sale and I decided to give it a try. Its a beautiful washer and I was really impressed with the build quality the inside of the door I believe is thick glass. It has some weight to it that kept it planted on the floor when spinning and is very silent. I mainly needed a new washer and it got my clothes cleaner than my old top load washer. I connected it to my LG Thinq app and realized it had so many more features and options. You fill its detergent and softener tanks and it atuomatically dispenses multiple loads without the hassle of filling up each load so convenient. I still use my dryer on heavy laundry days but when I need one load done I just throw in a load and forget about it. Wash and dry in one cycle AMAZING I throw my daily sweat soaked workout clothes or kids swimsuits in an it washess and drys without remembering to load a dryer. Theyre already dry when i need them again. Basically throw it in and forget about it. If you use the dryer feature I suggest you use the fabric softener tank because you wont need to remember to put a dryer sheet in. Remember to clean out the top filter after each use and the bottom one monthly. I was thinking of buying a matching dryer to update the set but not really sure if I even need to but it is convenient to have a dryer too when yo have a lot of loads of laundry to do in a day.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Best washer Ive owned so far.

Kimberely 10/27/2024

Needed a new washer and saw this new combo washer/dryer to be a very clever idea. It was priced on sale and I wanted to give it a try. Its a beautiful washer and I was really impressed with the build quality the inside of the door I believe is thick glass. It had some weight to it and kept it planted on the floor when spinning and is very silent. I mainly needed a new washer and it got my clothes cleaner than my old top load washer. I connected it to my LG Thinq app and realized it had so many more features and options in the app. You fill its detergent and softener tanks and it atuomatically dispenses multiple loads without the hassle of filling up each load so convenient. I still use my dryer on heavy laundry days but when I need one load done I just throw in a load and forget about it. Wash and dry in one cycle AMAZING I throw my daily sweat soaked workout clothes or kids swimsuits in an it washess and drys in one appliance. Theyre already dry when i need them again sometimes I forget I did a load. Basically throw it in and forget about it. If you use the dryer feature I suggest you use the fabric softener tank because you wont need to remember to put a dryer sheet in. Remember to clean out the top filter after each use and the bottom one monthly. I was thinking of buying a matching dryer to update the set but not really sure if I even need to but it is convenient when yo have a lot of loads of laundry to do in a day.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
1 Stars

Takes forever to dry

BBoyle 10/26/2024

The experience we have had with this washer/dryer in one has been terrible. It takes up to 6 hours to dry my sock underwear and T shirts alone... and they are still damp at the end. We want to return it but this seems to be out of the question per the many calls we have made in the past 2 months regarding this with LG. I have contacted LG several times without response. We called for service and the appointment is 2 weeks away. Bad Bad Bad experience.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Totally worth the money

Raymy 10/23/2024

I have been wanting this technology for some time. It was a very good and worth while investment
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Easy to use.

JackF345 10/23/2024

I bought this for use in a small utility room. It saves space and allows a folding table next to it.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

would definitely purchase again

lightbar2001 10/23/2024

This is definitely a space saving unit. I do wish there was a way to move the door to open fro right to left. Did figure out the hard way where all the lint goes that does t get trapped in the lint catcher Overall im very happy with this product
Originally posted on lg.com

Yes, I recommend this product

2 Stars

Washer great...dryer not so much

Mrsdeluffy 10/22/2024

When it works its awesome but the dryer leaves a lot to be desired...clothes come out wet
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

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5 Stars

Perfect for me

Van Satlak 10/22/2024

Works great for my situation as a full time single dad. Can throw a load in at night or before work and its done when I wake up/get home. The people that give it bad reviews obviously overload it. If you dont overload it the. It works perfectly.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

Technology has glitches

Nlc13 10/22/2024

Its a month old and the moment it came out of the box I had issues. Tomorrow it is being replaced
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Would not recommend this machine WM6998HBA

Amie06 10/22/2024

We purchased our machine in May of 2024 worked well for three weeks after purchase and install. It was installed in June. After using the unit for 3 weeks things went downhill. Massive amounts of water pouring out of machine and flooding our floors was the last straw for us. We now must turn off power and water supply to the machine after every use we also only use the wash cycle for fear of flooding our floors again. Someone must always be present while machine is running for fear of what may happen. This machine does not work as advertised. We would not recommend this machine.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Saves space and clothes quality

MamaPanda07 10/22/2024

I really love this combo. My clothes feel better smell better and while the time may take just a bit longer overall this machine has been so worth the purchase. Very happy and thankful I have something that fits in my small space.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Love the ventless for our new home

Hellena 10/22/2024

When I first got it it dried great took a little longer. You did an update to show the correct drying time. Now it tells me it done and everything is wet Even called help line tried them all still dont dry.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Absolutely loathe this machine

Antonio C 10/21/2024

The only thing that is worse than the machine is the LG customer support. Do not buy anything LG and do not buy appliances from Home Depot. Purchased the machine because we have a big family and we thought that it would be convenient to not have to remember to put clothes into the dryer after a wash. The wash cycle is effective but you spend the entire rest of the day restarting the dryer cycle. If its towels prepare to spend 16 hours drying them. I called Home Depot to tell them that the machine is absolutely under performing and that I want to swap it out for a tower or return it. They say that because its been over 48 hours I cant but that LG will be able to do that for me. I spoke to 3 different reps at LG who just kept on transferring me around and each time I had to start over with the problems I was experiencing with the machine and what Inwas trying to do. Somehow I 3nded up getting transferred back to Home Depot.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

3 Stars

Drying not great

Blahblah221 10/18/2024

Washer is awesome dryer is not great. Lots of updates
Originally posted on lg.com

No, I do not recommend this product

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3 Stars

One glaring over sight with the Dryer Cycle

Zeagle 10/17/2024

This is our second LG WashCombo over the years. Love the convenience space saving set and forget cycles. However this model does not have Low Heat options for the Dryer cycle. There is a power saving setting but this is not adequately lower the temperature. The previous WashCombo without the heatpump had settings for low heat during drying. The lack of control for heat has caused articles of clothing to shrink when the older appliance did not have this issue. This is lack of Heat setting is the main reason for the lower rating.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Avoid at all costs

Reid Nichols 10/16/2024

At first I loved the all in one washer/dryer. What a great idea to not have to stop and shift laundry from the washer to the dryer and it saves power too Unfortunately last month I started having problems with the unit. First it ran all night drying without stopping twice although the clothes were very dry. Then the display started going crazy every time I used it and turned red and green. I tried to add a photo her but couldnt upload it for some reason The only fix is to unplug the machine completely and replug it. Then it happens again the next time I use it. I called for service as it is under warranty and LG sent a technician out after I spent over an hour on the phone explaining the problem to LG. They spent a lot of time making me try various things to fix it on my own including unplugging it and hitting reset buttons. The technician came out twice to my house but both times did not have the parts to repair the issue I am still waiting to hear back as to when he can come back hopefully with the part this time. Very unhappy and not thrilled about having to have to take a third day off to stay home and wait for them to fix this issue. Terrible customer service and poor communication.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Where is my machine???

SI Tom 10/16/2024

I ordered my machine on September 7th and have yet to receive it. After several phone calls to LG over the past few weeks I was told my order was being escalated to the corporate office twice and a manager not supervisor would be calling me to discuss the delay in shipment. I have not received any updates in regards to my delivery. I am requesting an immediate callback from someone with the authority to make decisions as today a delivery attempt was made with no notification and change in status to my order. I was told a month ago that nothing in my order was on backorder This has been an extremely stressful and time-consuming process where I spent hours on the phone just trying to get updates as I already made my first payment on the units. I was also subject to travel back and forth spending hours at a laundry mat for over a month which shouldnt have been the case at all. In fact the only callback I receive every time is for a brief survey. Funny how my number is available for that call.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Buy Anything But This for your money and sanity

Christoph S 10/15/2024

TLDR- A machine thats primary purpose is to make laundry more convenient does the exact opposite. It requires more maintenance takes at least 4 times as long and it will eventually start to ruin your clothes. Full novel- We bought the washer dryer combo WM6998HBA in February. By March we had some problems with very long dry times. We did an online chat and they sent a tech out who said that it is just the way that theyre made. A few weeks later it barely dries at all so we called tech support who basically said thats just the way its made. They proceeded to tell us the tiny bit of maintenance that we need to do to keep it running at peak efficiency- All you have to do is take apart part of the top of the machine to the right of the lint filter and clean these coils which get caked with lint. You also have to clean the bottom filter regularly. Make sure to clean the lint filter every single time. Oh and take apart the plastic vent behind the lint filter to get lint out of there also. Regardless of all of this our drain pipe gets clogged occasionally because most of the lint still escapes to the drain. We tried to have LG refund us or at least replace the machine but they have absolutely zero interest in doing anything like that. Eventually they said that theyd send another technician out. This technician said that he isnt allowed to tell us what he really thinks but said that as far as LG is concerned it is working how it is supposed to be. They will continue sending techs out but theyll never refund or replace it unless it is absolutely not working and cannot be fixed. He recommended selling it. Our clothes are starting to stink because they stay wet so long and they seem to be breaking down based on the amount of lint from the 8 hours of heat theyre regularly subjected to. Hot and wet for 8 hours- now thats a great combo. Haha. The timer will often get to 4 or 6 minutes and just stay there for hours so you cant even be sure that itll ever turn off. Meanwhile the outside of the machine is hot to the touch. They have promised us that it wont catch on fire though as itll shut itself off if it gets that hot. Of course they also promised that it can wash and dry a load of clothes in as little as 2 hours. A normal size load of clothes takes absolutely no less than 6 hours and as long as 12 hours plus you have to babysit the machine just in case it stops for the drain or other error message. If you read reviews and piece them together you can tell that this is a VERY consistent problem.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

The Future of Laundry

LC1977 10/14/2024

I recently got the All in One Washcombo and I am very happy with this product First thing to do is to download the ThinQ app Once you have that it is easy peasy from there. Make sure to use the app to select the options of Wash +Dry combo or you can simply select which option you want. I find it much easier to control and navigate the options on the app than on the actual dial on the machine. I have washed multiple different loads to test the wash and dryer time and all my loads have been no more than 2 hours max I have tried full 10lb laundry load towels and even a comforter My clothes come out smelling amazing from the HE soap dispenser...works great. You must keep in mind that even if you have a small load of clothes to dry it still takes about 1:30 minutes to fully dry. Just make sure to always clean your filter for the full drying capacity. I am totally happy with the product Works amazing.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great Great features.Easy to use.

lulu d 10/14/2024

I got my washer-dryer in August of this year .Its the best washer ever .It does everything but fold the clothes .I love this washer-dryer .It washes the great and dries them good.I have no word to say how great it is.
Originally posted on lg.com

Yes, I recommend this product

3 Stars

Convenient

Neen59 10/13/2024

I purchased a washer dryer combo and am happy with how long it takes to dry.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

So Disappointed

Darla B 10/12/2024

I have been using this washer dryer combo for two months and I cannot begin to express my disappointment. Wash dry takes over 3 hours and then most things are not dried and must be dried an additional hour. The heat is very low and this seems to cause heavy wrinkles in everything.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Buyer beware. Great for a week then terrible

Bt619 10/11/2024

Amazingly convenient for a week. After that the u it stops drying effectively requiring 3x drying cycles for a small load. Service tech came and told us he would never recommend this unit especially if you plan on doing laundry more than one load per week. To fix the issue he had to take apart the system to clean off the condenser. Said in order to keep it drying this needs to be done regularly. When I say disassemble Im talking getting out the tools and taking it apart. I absolutely do not recommend.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Great product

am er0579 10/11/2024

We love the simplicity of the unit. No more transferring laundry which lead to less rewashing.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Nope

Tuccibutt 10/11/2024

Had this for 6 weeks - Rust in the drum and on my clothes
Originally posted on lg.com

No, I do not recommend this product

3 Stars

Great for a few months

OhadA 10/10/2024

Machine was great for a few months and then dry cycle never ends
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

2 Stars

Gave me more room and dont need a vent

Carol Colvin 10/10/2024

The instructions are hard to understand and Im still trying to figure out how to use it and wishing I got a separate washer and dryer
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Drainage clog is dumb

Beard and 2A 10/10/2024

So for the most part it works fine takes a while can live with that. The drain catch for hair is the fatal flaw. Awful location engineering and clogs every couple loads. That bottom left panel is the drain system have to use a shallow pan multiple trips and when you think its empty it still spills all over the area. RIP my wood walls seeing a lot of water. This could ruin someones house. Pain in the sphincter since the second week.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Wash and dry with one setting

Pearls22 10/9/2024

I love the idea of washing and drying at the same time and this product does just that However I am not sure a 3 hour cycle is energy efficient. Nevertheless I am happy with the product for the most part. You can add detergent and softener so it is in the machine already. The lint is captured in the dryer for you to remove. The remote control on the phone app to control washing and drying cycles work as intended. I only wish there was more options for the drying time when we chose to wash only and then dry later.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Dont buy

Casey1981 10/9/2024

Does not wash and dry in 2 hours ever. In fact I have only had this for 5 months and now it is not drying at all.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Do not expect white glove delivery or competance.

JoshS9999 10/9/2024

This review is about customer service. I ordered this 8/27/24. LG partners with RXO in the northeastern US for haul away installation and delivery. On 10/8/24 RXO sent they admitted unlicensed installers. They unboxed my new units in the driveway entered my home began removal of the working old units. They disconnected the water lines without shutting the valve spraying water all over rendered them un-working. We shut the valve and then realized they lacked knowledge to unstuck my old LG machines. They claimed they were over booked had no parts and could not complete the installation. They indicated they could come back that day if we un-stacked them so we did. They took the unboxed older units with them. They marked the delivery un-deliverable and then we found no one would return our requests with anything other then call-center quotations we will get back to you. We are now rescheduled for 10/17 but there is no guarantee these items will be in new condition. LG claims this is between us and RXO and is completely hands-off. At this point this is a I am extremely concerned about having placed this order. I was beyond excited to receive this new machine and I was really rooting for LG. I was willing to take a chance on new technology. After these issues LG has demonstrated that I will be left with no customer service voice to talk to when issues arise. I am to receive an unboxed poorly handled unit before I even have it in my house. I can only vent here as LG has no one to talk to with anything but placation.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Great at initiating upgrades

ICTWIL 10/9/2024

When we first purchased a combo washer we encountered a few drying issues. After working with LG they decided to send us a new one. We have loved it since then And we just received a free replacement for the filter which is awesome
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Awful appliance

Cmichael24 10/7/2024

Isnt any good. Service is awful. Takes too long to dry clothes. Worked fine at first but now isnt worth a crap.
Originally posted on lg.com

No, I do not recommend this product

4 Stars

Mixed emotions

Musser8 10/7/2024

Ok so I bought the washer/ dryer combo because of space constraints. It fits nicely into the spot. The first thing i did with it was run the tub clean function. It started the cycle fine but about 15 minutes into the cycle it started flowing water heavily out the front door and unknown locations. We had to hold pressure on the door to slow it down. It took 20 minutes to find the drain cycle. I had to call a sears technician in to see what was wrong with it. It turned out to be a hose that was not hooked up from the factory I think LG needs to step up their game in the quality department. After fixing the hose it works fine. I am not a fan of the time it takes to dry with the heat pump but it works good.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great washer/dryer combo

Mair0129 10/7/2024

We bought the washer/dryer combo and was delivered mid September. We really like this unit and impressed with it. We needed more space in our bathroom/laundry room area and this unit was the perfect solution. We also purchased the pedestal which makes this the right height so were not bending over to load and unload. While were still getting used to some of the other features we have other features down pat. We really like the fact that this one unit washes and dries whatever is in it. Also the clothes are not hot to the touch when removing but they are dry. Also using the ThinQ app which is nice as you can see how much longer the load needs to go without having to go to the unit itself. The app reminds you when its time for the tub clean cycle. The dryer lint being on the top is not an issue for us. We highly recommend this unit as we read all the reviews and Googled for all the information we were looking for prior to making the purchase.
Originally posted on lg.com

Yes, I recommend this product

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